Frequently Asked Questions

Kirin Jewelry Company has 17years' experience, We are a factory with a professional trade team.

We produce 925 sterling silver and brass jewelry in a variety of designs including bracelets, rings, pendants, earrings, necklaces, bangles with semi-precious gemstones, synthetic stone, and cubicles zircon, as well as fashion silver brooch. Fine finish with silver, rhodium, or gold plated and rose gold plating.

We have a showroom in Zhuhai and a store in Guangzhou. It is convenient to visit our factory, by plant, ship or subway, etc. Get off at the end of the station, then we can pick you up.

Customer designs are welcome! And we will keep the design only for you.

Sure, we have laser machine that can stamp letters and logo on the jewelry.

1.You chose the jewelry you like on our website or catalogs.

2.We quote you a price list according to your selection.

3.You confirm the details of the jewelry you finally want to order.

4.We working a PI.

5.You confirm the PI and transfer the deposit.

6.We start to product the jewelry after received the deposit.

7.You pay the balance before the shipment.

8.We ship you the goods after received the balance.

9.You received the goods and give us some feedback about the jewelry, then we can keep to give you the best service.

PS: if you want to do your own jewelry design, we can make it and keep only for you.

The delivery time is according to the quantity and jewelry designs.

Usually, the sample order is 5-7 days, bulk order is 30-45 days.

we have strict regulations for the inspection in the factory to meet the best quality.

You can inspect by visiting factory by person, or ask the third party for inspection, or just by picture inspection.

Every item before shipping is well inspected, though we packed well, it still can't be avoided because of rough handling by shipping workers. In this case, We can help you to repair it for free.

Customer service and Wholesale inquiries

kindly email if we can be of further assistance.

Contact us

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